Exchange Policy

We are sorry, but we do not offer exchanges. Our product availability changes daily and we cannot guarantee the availability of the exchange item in your size/colour. We suggest that you send your return back and place a new order at the same time.

For any further queries, please get in touch with our customer service team:

customer.care.in@ecco.com

Customer service hours are:

• Monday - Friday 10:00am - 6:00pm IST

• Closed on Holidays, Saturday and Sunday.