ECCO shoes are manufactured in European sizes. Please use our size conversion chart to find your size, located on each product page.

Our Customer Service Team is available to help you shop. Have a question about size, fit, style, colour, anything at all - we are happy to help!. Email us at customer.care.in@ecco.com during the hours of Monday – Friday 10:00am - 6:00pm IST, Closed on Holidays, Saturday and Sunday.

ECCO India online store "in.ecco.com" and ECCO India Retail Stores. Click here to find a store near you.

ECCO is required by law to collect applicable sales tax on all purchases shipped to states in which ECCO has a physical location or its affiliates operate in. The amount of sales tax that will be added to your order is based on the state to which your order is being shipped, the standard sales tax rate in that area and the total Indian Rupee amount of your order. Some states regulate that we must charge tax on the shipping charges as well.

All purchases made through an ECCO retailer or an ECCO retail store should be returned to their original place of purchase. See our Information About Returns for more information.

Only ECCO Shoes that are made with GORE-TEX lining are waterproof.

Click here to explore waterproof collection for Men.

Click here to explore waterproof collection for Women.

ECCO shoes come in regular width and extra width. Shop extra wide shoes for men and extra wide shoes for women.

Give the shoes plenty of time to dry. Remove the insole and let the shoes dry naturally and never expose them to artificial heat which can damage and distort them.

We do not recommend this as laundry soap removes the softening agents in the leather. As a result, the leather can become hard and shrink.

Click here to explore our Clean, Care and Protect guide.

ECCO only operates under its Own & Operated ECCO Retail Stores and our online website in.ecco.com. We cannot warranty or guarantee any ECCO products purchased through non authorised resellers. In our endeavour to protect our highly valued brand, the fight against counterfeiting online and offline is a high priority to us. See our Counterfeit FAQs for more details.

This is best done by using shoe trees when the shoe isn't being worn. The best types are shoe trees made out of unvarnished sandalwood, which also extracts moisture from the leather.